FAQs

What is the status of my order?
You can check your order in Order tracking!
How long does it take for my order to ship?
Under normal circumstances, it can be shipped within 1-3 days.
Can I change my order?
After placing the order, it has not been shipped. You need to contact customer service via email for approval before making changes.
How to track order progress?
You can check your order in Order tracking!
Can I change my shipping address after placing an order?
After placing the order, it has not been shipped. You need to contact customer service via email for approval before making changes.
What payment methods do you accept?
We support PayPal and credit cards.
Is it safe to use my credit/debit card on this website?
We are an officially approved company, please feel free to pay.
Are there any hidden fees?
There are no hidden fees.
Returns and Exchanges
Do you accept returns?
Yes, we accept returns, please contact customer service email for details.
Can I exchange items?
If your item is not suitable, it will be replaced if it is not damaged. Please contact customer service email for details.