Shipping Policy
Fast, reliable delivery across Australia – so you can enjoy your garden sooner.
At EasyGardenTools, we are committed to providing fast, transparent and reliable shipping across Australia. Below you’ll find everything you need to know about our shipping methods, delivery times, tracking and policies.
Shipping Highlights
🚚 Fast DispatchOrders shipped within 1–2 business days
📦 Free ShippingOn orders over $99 Australia-wide
🔎 Full TrackingTracking provided for every order
🇦🇺 Local WarehousesShipped from Australian facilities
Order Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).
Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Times (Australia)
| Location |
Standard Shipping |
Express Shipping |
| New South Wales |
2–5 business days |
1–2 business days |
| Victoria |
2–5 business days |
1–2 business days |
| Queensland |
3–6 business days |
2–3 business days |
| South Australia |
3–6 business days |
2–3 business days |
| Western Australia |
4–8 business days |
2–4 business days |
| Tasmania / NT |
4–8 business days |
2–4 business days |
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Delivery times are estimates only and may vary due to weather, courier delays or peak seasons.
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Shipping Costs
Standard Shipping: $9.95 (Free on orders over $99)
Express Shipping: Calculated at checkout based on your location and order weight.
Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email with your tracking number.
You can track your order anytime via our Track My Order page.
Delivery Addresses & PO Boxes
Please ensure your delivery address is complete and correct at checkout.
We deliver to residential and business addresses across Australia. Some courier services may not deliver to PO Boxes.
Lost, Delayed or Damaged Orders
If your order is delayed, lost or arrives damaged, please contact us within 7 days of delivery.
We will work with the courier to resolve the issue and arrange a replacement or refund where applicable.
International Shipping
Currently, EasyGardenTools ships within Australia only. International shipping options may be added in the future.
Frequently Asked Questions
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Can I change my delivery address after ordering?
If your order has not yet been shipped, please contact us immediately and we’ll do our best to update your address.
What if my order hasn’t arrived?
Please check your tracking first. If your parcel appears delayed, contact our support team for assistance.
Do you deliver during public holidays?
Couriers do not usually operate on public holidays, so deliveries may be delayed.
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Need Help With Your Order?
Our friendly Australian support team is here to help.
Contact Us
