Privacy Policy

Effective Date: 1 January 2026
Last Updated: 20 January 2026

Welcome to EasyGardenTools ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or make a purchase from:

👉 https://easygardentools.com.au

1. What Information We Collect

When you visit or interact with our website, we may collect the following types of information:

Personal Information

• Full name

• Billing and shipping address

• Email address

• Phone number

• Payment information (processed securely by third‑party providers – we do not store card details)

Automatically Collected Information

• IP address

• Browser type and device information

• Pages visited and time spent on site

• Referring websites

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality

• Remember your preferences

• Analyse traffic and performance

• Deliver relevant advertising

You can disable cookies in your browser settings, but this may affect site functionality.

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders

• Deliver products and provide shipping updates

• Communicate with you about your orders, returns, and enquiries

• Improve our website, products, and customer experience

• Send promotional emails (only if you have opted in)

• Prevent fraud and maintain site security

3. Marketing & Communications

If you subscribe to our mailing list, we may send you:

• Special offers

• Product updates

• Gardening tips and promotions

You can unsubscribe at any time by clicking the "Unsubscribe" link in our emails or contacting us directly.

We will never sell or rent your personal information to third parties.

4. Sharing Your Information

We only share your personal information with trusted third parties when necessary, including:

• Shopify (our ecommerce platform)

• Payment processors (e.g. Shopify Payments, PayPal, Stripe)

• Shipping and logistics providers

• Email marketing services (only if you opt in)

• Analytics services such as Google Analytics

All third parties are required to protect your data and use it only for the purpose of providing their services.

5. International Data Transfers

Some of our service providers may store or process data outside Australia (for example in the United States or Europe).

We ensure that any international data transfers comply with Australian privacy laws and that appropriate safeguards are in place.

6. Data Security

We take reasonable steps to protect your personal information, including:

• SSL encryption on our website

• Secure payment processing

• Restricted internal access to customer data

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Access & Correction

You have the right to:

• Access the personal information we hold about you

• Request corrections if your information is inaccurate or outdated

• Request deletion of your data (subject to legal and operational requirements)

To make a request, please contact us using the details below.

8. Third‑Party Links

Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with the revised date at the top.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

EasyGardenTools
📧 Email: support@easygardentools.com.au
🌐 Website: https://easygardentools.com.au

Thank you for trusting EasyGardenTools. We are committed to protecting your privacy and providing a safe and secure shopping experience.